• CROWNWeb data submission one month extension

    July 25th, 2012 : By

    Infian is helping our clients register with the NRAA HIE to submit data to the CROWNWeb program. Dialysis centers and nephrologists who are not registerd with an HIE and are planning to submit data manually will want to know that CMS has extended the deadline for data submission by one month. READ THE ARTICLE FROM NNI HERE:

    CMS gives one-month extension for CROWNWeb data submission

    (From Nephrology News and Issues) The Centers for Medicare & Medicaid Services has agreed to extend the deadline for data submission to its CROWNWeb system by one month while the agency tries to address technical problems being cited by dialysis providers. CMS launched CROWNWeb on June 14 after years of delays and multiple pilot tests to work out bugs in the system. Even with that preparation, however, the agency acknowledges that technical problems continue. “CMS is continuing to monitor CROWNWeb daily, and has implemented several corrective actions to improve the user experience, ” wrote Teresa Casey, director of the division of ESRD, population and community health, in a July 20 memo to ESRD Network directors, ESRD data managers, and regional contracting officer representatives.

    Those enhancements included:

    1. Capacity upgrades: In an effort to help boost CROWNWeb performance, CMS increased the system capacity 33%. This increase is intended to improve processing speed and minimize system errors related to capacity, Casey said.

    2. Extended time out: The current 15-minute clock before timing out of CROWNWeb will be extended.

    3. Help desk staff: To improve responsiveness to all calls and emails, the help desk staff has been increased, Casey wrote. A separate password reset queue has been implemented to also decrease wait times.

    To help clinics take advantage of those changes, CMS will be extending the July 31 due date for patient data to August 31. “This extension to the submission date is designed to give those who have had difficulty submitting their patient/clinical data the ability to comply with CMS regulations.

    Those who have been able to submit their data should continue to do so as soon as their patient treatment and clinical data becomes available,” Casey wrote. The date for submission of patient/clinical data for June has also been extended to August 31.